Refund Eligibility
You can request a refund for Innolab subscriptions within a set time after purchase. You must provide proof of purchase to qualify.
Refund Process
To request a refund, email [email protected] with your request and proof of purchase. Our team will review and process it if you meet the conditions.
Refund Amount
Refunds cover the subscription price, minus any fees. Fees from third-party payment services are not refundable.
Refund Method
Refunds are sent to your original payment method. Processing times depend on your payment provider.
Refund Period
The refund period depends on your subscription plan. Check your agreement or contact support for details.
Non-Refundable Items
Some purchases, like one-time payments, promotions, or third-party platform purchases, may not be refunded. Check your purchase terms for details.
Contact Information
For refund questions, email us at [email protected].